Yarra Adventure and Holiday Park is committed to protecting the privacy and security of our customers’ personal information. We take our responsibility to protect your personal information very seriously and have implemented security measures to ensure the protection of your data. This privacy policy describes how we collect, use, and protect your personal information when you visit our website and use our services.

What Personal Information Do We Collect?

We may collect the following types of personal information from you:

• Name, address, email, and telephone number
• Payment information, such as credit card details
• Demographic information, such as age, gender, and interests
• Information about your use of our website, such as your IP address, browser type, and operating system

How We Use Your Personal Information

We use your personal information to:

• Provide the services you requested, such as booking accommodation, facilities, or events
• Process payments and refunds
• Send you marketing communications, such as newsletters or promotional offers
• Improve our services and website
• Comply with legal and regulatory requirements

Sharing Your Personal Information

We may share your personal information with third-party service providers who assist us in providing our services, such as payment processing or email marketing. We require these service providers to comply with our privacy policies and use your personal information only for the purpose of providing the services we requested. We may also share your personal information if required by law or if we believe it is necessary to protect our rights or property.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for legal or accounting purposes. When we no longer need your personal information, we will dispose of it in a secure and confidential manner.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your personal information or request that we restrict its use. To exercise these rights, please contact us using the contact information provided below.

Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure. We regularly review and update our security measures to ensure that they are effective.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected]